Responsible Sourcing

Through a more inclusive supply chain, we are able to further our mission to develop the local communities in which we operate and deepen our commitment to diversity and inclusion. Smaller, more agile suppliers also give us access to new ideas and are closer to market trends.

In the space of six years, we have helped Australian Indigenous Coffee (AIC), an aboriginal family business and our partner since 2015, to become the top aboriginal coffee supplier in Western Australia. Partnerships and investment in aboriginal companies in the Torres Strait are part of our Reconciliation Action Plan (RAP) to support economic inclusion and supplier diversity in Australia.

Rice farmers in Northeast Thailand produce rice of superior quality without using chemicals but the rice generally sells for a very low price. We are working with a local non-profit project to ensure that farmers receive fair payment for their products. We support the local economy by purchasing high quality rice directly at a rate of 23 baht per kg instead of 5–10 baht.

In France, 60% of our products are purchased directly from producers. We are able to ensure product traceability for 100% of our items, and we know every step of their production, processing, and delivery to our suppliers. We build solid partnerships with local producers, and work with around 600 suppliers and 23,000 French producers.