Gabriella Robinson- Facilities Maintenance Assistant Manager
A Unique Journey to Facilities Management
Rella’s professional path is anything but traditional. Starting her career as a Mortgage Advisor, she later transitioned into a Process Improvement role in the banking industry. "Believe it or not, when I moved to Perth eight years ago, no one really knew what process improvement was," Rella reflects. This gap in familiarity, combined with her willingness to explore new avenues, led her into the world of Facilities Management.
"It was a balancing act; I had been travelling for six months and needed to ease back into work while still enjoying my new surroundings," she shares. This led her to an unexpected two-week administrative role at the City of Perth supporting their Facility Management (FM) team. "That role turned into 3.5 wonderful years where I managed some of the city's largest FM portfolios, like Council House and the Perth Concert Hall. I loved the challenge of thinking on my feet and discovering efficient solutions for a wide range of reactive maintenance requests.”
Through determination and hard work, Rella gradually carved out a career for herself in Facilities Maintenance, finally joining the Sodexo family.
Leading with a Calm and Personable Approach
As the Facilities Maintenance Assistant Manager, Rella's primary responsibilities are vast and crucial to the success of the department. "I focus on supporting the overall management and operations of our Facilities Maintenance department," she says. "My key objectives are to drive continual improvement strategies and initiatives that prevent incidents while aligning our operations with clients across the Pilbara region."
Rella describes her leadership style as "calm and steady." In moments of pressure, she emphasises her ability to stay composed, guiding her team towards solutions rather than reacting with panic. “I believe that when you're calm, you can think clearly and make better decisions. Building a friendly rapport with my team is essential; I take the time to know each of them personally. This connection builds trust and cooperation when tackling work-related challenges,” she explains.

