Sodexo aligns the objectives of our clinical cleaning services with the hospital’s to manage infection control, mitigating the risk of patient infection HAI’s, as well as associated costs and damage to hospital brand and reputation. Our Cleaning and Infection Control Solution focuses on:
» Infection prevention and control
» Confidence (for clients, staff and patients) that we are maintaining a safe and hygienic environment
» Preparedness to deal with infection outbreaks in hospitals or communities
Our medical and bio-cleaning services not only minimise risk of HAI and optimising operational efficiency and performance, but can also enhance the patient experience.
Cleanliness is the top priority
Sodexo's global infection prevention expertise ensures safe, consistent and robust service delivery across all our sites. From public visiting areas to patient rooms and operating theatres, Sodexo’s cleaning and disinfecting procedures match the most stringent international standards. Proud of our reputation as one of the most progressive cleaning companies in the industry, our housekeeping and medical janitorial staff use the latest innovations in hospital disinfection, with the ultimate goal to avoid the spread of bacteria and ensure the safety of patients in the hospital.
Our technology solution consists of:
» Disinfection robots using pulsed Xenon decontamination for disinfection
» “Black Light” for audit
» Computerised hand hygiene training tools
» Resource management tools for time, attendance and dynamic scheduling of staff
From public visiting areas to patient rooms and operating theaters, Sodexo’s cleaning and disinfecting procedures match the most stringent international standards. Our technicians use the latest innovations in hospital disinfection, with the ultimate goal to avoid the spread of bacteria and ensure the safety of patient in the hospital.
Delivering the Sodexo difference
Patient experience is highly influenced by the general aspect of the hospital and the friendliness of its team members.
Sodexo understands this need and adds a human relations dimension for all hospital and aged care staff. Sodexo’s CARES program is a proprietary behavioural training program for employees, driving positive and caring behaviour through the entire Sodexo on-site team as well as hospital-managed staff that has had a measured impact on patient satisfaction. The program also emphasises desired behavioural traits like empathy in staff selection that is critical to patient care and the hospital environment.
Our service staff are more than technicians in their respective areas (facility maintenance, medical cleaning services or patient transport), they are focused on patient-centred care foremost. Through our unique hospitality-focused culture, Sodexo enhances the experience for patients, staff and visitors.