Safe and comforting environment

Patient experience is highly influenced by the general aspect of the hospital and the friendliness of its team members. Our service staff are more than technicians in their respective areas (facility maintenance, cleaning services or patient transport), ensuring human contact with patients while delivering services.

 

Cleanliness is the top priority

sodexo-employee-with-a-patient 2.jpgFrom public visiting areas to patient rooms and operating theaters, Sodexo’s cleaning and disinfecting procedures match the most stringent international standards. Our technicians use the latest innovations in hospital disinfection, with the ultimate goal to avoid the spread of bacteria and ensure the safety of patient in the hospital.

Contact with patients

In between purely clinical activities, hospital patients spend much of their time just waiting for something to happen. The time that Sodexo team members spend cleaning and maintaining hospital rooms are an opportunity for patients to escape from their solitude through conversation.

Sodexo understands this need and adds a human relations dimension to the professional role of cleaning teams. To that end, we have developed a proprietary Behavioral Training program for our employees as well as hospital-managed staff that has a measured impact on patient satisfaction.

The “well-received” approach produces very positive effects in the hospitals we serve, both for the patients and for employees. A survey conducted at the Moses H. Cone Memorial Hospital showed that more than 83 of patients were satisfied with the cleaning services provided.

More services

Patient specific foodservices

Nutritious, tasty, clinically adapted meals are critical for faster and better patient recovery. Sodexo is the largest private employer of...

Room Service

We offer hotel quality foodservice for patients upon request, featuring à la Carte menus with dishes served at any time of the day.

Reception and immediate support

When patients arrive at the hospital, immediate support and guidance are required in order to limit stress. At Sodexo, we know that a quality...

Our Health Care solutions

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Sodexo is the strategic partner of health care establishment striving for performance, patient satisfaction, as well as reputation for excellence.

Key figures Health Care

3,646 million euro in revenues

18% of Group revenues

68,812 employees

3,758 sites

Source: Sodexo Group, FY 2015